Account management. International trip planner. Order status. Download My Verizon App. Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. How to activate a Verizon phone. Sign in to see a list of devices on your account. Choose the device you want to troubleshoot.
Click Troubleshoot a New Issue. Search for your issue in the How can we help you? Troubleshoot activation. Can you explain how to activate a new Verizon phone? I want to activate a new phone I didn't purchase from Verizon. Please explain how to activate my phone on the Verizon network. How do I activate my new phone after transferring my number to Verizon from another carrier? I have my own device that I'm bringing to Verizon.
How can I transfer content from my old phone to my new phone? How do I activate my new phone if it doesn't activate automatically when I turn it on? If the activation process doesn't complete automatically when you power on your new phone for the first time, check the following: Ensure a SIM card is inserted in your phone and is attached to your Verizon account.
This can be done via My Verizon. Make sure your old phone is powered off. If it was on, turn it off then power your new phone off and back on. Make sure you're at a location with adequate Verizon network signal. If you're thinking about bringing your own phone to Verizon, watch this video. Help with activation Device Setup Guide. Bring Your Own Device. Activation Troubleshooter. Help with transferring content Content Transfer Center. Verizon Cloud app guide Android. Verizon Cloud app guide iPhone.
Activating Your Verizon Phone. Turn on your phone. Activation will begin automatically. If prompted, follow instructions to accept Customer Agreement. Once contacts are backed up, turn off old phone. Dial from any phone and follow the prompts to activate your 4G LTE service.
Remove the battery cover and battery from your new phone. Insert the SIM card into your new phone by aligning the notched corner of the SIM card and place in the pull out tray or insert into SIM card slot until it clicks into place. Insert battery and replace battery cover. Charge your new phone completely. Method 1. Power on your new iPhone. The power button is on the right. Confirm your phone number. This will be displayed on the page. If it matches your expectations you can proceed, otherwise contact Verizon support.
Tap Next. Enter the password of the Verizon billing account. You may also be able to enter the last four digits of the social security number associated with the billing information on the account instead. Wait for your iPhone to activate.
Proceed with iPhone setup. With activation complete, you will be prompted to finish configuring your device preferences. See Activate-an-iPhone for more information. Method 2. Open iTunes on your computer. You must be running iTunes version You can check for updates in the App Store Mac or download the latest version for Windows. Enter the last 4 digits of the social security number. You will be taken to the Verizon Account Information page and be prompted for the last four digits of the SSN associated with the billing for your Verizon account..
Click Continue. Continue with iPhone setup. On the iPhone, you can choose to set up the iPhone as a new device or restore information from an iTunes backup. If choosing to setup as a new device, see Activate-an-iPhone for more information. Method 3. Power on your new device. If you're activating a used device, make sure to insert your own SIM card first. This button appears in the lower right.
Tap Activate Now. This button may also appear as Next. Activation amy begin automatically. If not you will be prompted for Verizon account information before proceeding.. Power Off your old Verizon device. Verizon will automatically deactivate your old device if necessary. Once powered off, you must wait several seconds for the device to finish deactivating. Enter the password of the Verizon billing account if prompted.
Complete the initial device setup. You will be prompted to setup various accounts or services to start using your device. Your phone will be activated and ready to use. Method 4. Ensure that your device will be compatible. The page includes step by step instructions for locating and verifying the necessary information on your device to determine if it will function with the Verizon network.
If not already logged in, you will be prompted for your Verizon username and password. Click Activate a device on an existing line. You will be taken to a list of devices on your account.
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